Cube Games Store
This policy covers Cube Games Store digital account orders paid through PayPal. Read it with the terms of service.
These are digital goods. Once the login is shown on the delivery page, or you have requested a Guard code, we cannot take that copy back like a sealed disc. Read the product page and FAQ before you pay.
We refund through PayPal if we captured payment but cannot deliver a working login for the title you bought, or if you were charged twice for the same checkout. Write promptly with the order number and PayPal transaction id. Refunds go back to the PayPal method you used.
We do not refund a change of mind after the login was revealed, because you already own the game elsewhere, because a different listing went out of stock, or because the account was used in a way that led to a platform ban. File a PayPal dispute only after you have contacted us with the order number.
Email the footer address or WhatsApp with the order number, what went wrong, and a screenshot from the delivery page if you have one. We match that to the paid order before we open a refund.
You can still open a PayPal dispute. We answer those with the order record. A dispute is not a substitute for sending us the order number. False or repeat disputes can lead to a refused future checkout.